Privacy Policy
Last updated: 18 November 2025
1. Introduction and Scope
This Privacy Policy ("Policy") describes how Era of AI Club ("we," "our," "us," or "Company") collects, uses, stores, shares, and protects your personal information when you visit our website, use our services, or interact with us in any way.
This Policy applies to all users of our website, services, and applications, including but not limited to visitors, customers, students, and business clients. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
This Policy is designed to comply with applicable data protection laws, including the Information Technology Act, 2000 (as amended), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide directly to us, including:
- Identity information: Name, username, and profile information
- Contact information: Email address, phone number, postal address
- Business information: Company name, job title, business address
- Account credentials: Usernames, passwords, and authentication information
- Payment information: Billing address, payment method details
- Preferences: Communication preferences, service preferences
2.2 Sensitive Personal Data
We may collect sensitive personal data as defined under Indian law, including:
- Financial information: Payment card details, bank account information
- Authentication credentials: Passwords and security questions
- Biometric information: If you choose to use biometric authentication
2.3 Automatically Collected Information
When you visit our website or use our services, we automatically collect certain information, including:
- Device information: Device type, operating system, browser type
- Usage data: Pages visited, time spent, click patterns
- Log data: IP address, access times, error logs
- Location data: General geographic location based on IP address
- Cookies and tracking technologies
2.4 Information from Third Parties
We may receive information about you from third-party sources, including:
- Payment processors: Transaction confirmations and payment status
- Analytics providers: Aggregated usage statistics and trends
- Social media platforms: If you connect your social media accounts
- Business partners: If you access our services through partner programs
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To provide, maintain, and improve our services, process transactions, and fulfill your requests
Account Management
To create and manage your account, authenticate your identity, and provide customer support
Communication
To send you service updates, notifications, responses to inquiries, and customer support communications
Marketing
To send you promotional communications, newsletters, and special offers (only with your consent)
Analytics and Improvement
To analyze usage patterns, understand user preferences, and improve our website and services
Security and Fraud Prevention
To detect, prevent, and respond to security threats, fraud, abuse, and illegal activities
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: Where you have provided explicit consent
- Contract Performance: To fulfill our contractual obligations
- Legal Obligation: To comply with applicable laws
- Legitimate Interests: For our legitimate business interests
5. Information Sharing & Disclosure
We do not sell your personal information to third parties.
We may share your information only in the following circumstances:
- Service Providers: Trusted third-party service providers
- Business Transfers: In the event of a merger or acquisition
- Legal Requirements: If required by law or court order
- With Your Consent: With your explicit consent
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include encryption, access controls, regular security assessments, and secure data storage.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
8. Your Privacy Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
Right to Access
Request access to your personal information and receive a copy of the data we hold about you
Right to Correction
Request correction of inaccurate, incomplete, or outdated information
Right to Deletion
Request deletion of your personal information, subject to certain legal exceptions
Right to Object
Object to certain processing activities, including direct marketing
Right to Restrict Processing
Request restriction of processing in certain circumstances
Right to Data Portability
Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe, typically within 30 days.
9. Cookies & Tracking
We use cookies and tracking technologies to collect and store information about your preferences and activity on our website.
10. Data Transfers
Your personal information may be transferred to and stored on servers located outside India with appropriate safeguards.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Children's Privacy
Our services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without parental consent.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
13. Grievance Officer
In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer to address your concerns regarding data protection and privacy.
Grievance Officer
Era of AI Club
Email: contact@eraofai.club
We aim to respond to all grievances within 72 hours of receipt.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last updated" date.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Era of AI Club
Email: contact@eraofai.club
For privacy-related concerns, you can also contact our Grievance Officer using the information provided in Section 13 above.